The Palace Hotel Kota Kinabalu, Kota Kinabalu
About the Hotel
The Palace Hotel Kota Kinabalu is situated in the Malaysian State of Sabah, renowned for its rich cultural heritage and stunning natural landscapes. The hotel integrates classic architectural elements with modern amenities, providing a unique accommodation experience. It overlooks the city on one side and serene mountain views on the other, highlighting its strategic location. Guests can enjoy the tranquility of a tropical forest and an organic garden on the property.
Location
Located approximately 6 miles from Kota Kinabalu International Airport, The Palace Hotel provides free daily shuttle service to nearby shopping malls and local attractions. Sites such as the Gaya Street Sunday Market and Kota Kinabalu Wetland Centre are easily accessible. For those traveling by car, complimentary parking is available on the hotel grounds.
Rooms
The hotel features 150 air-conditioned rooms, equipped with refrigerators and minibars. Each room includes amenities such as flat-screen TVs, in-house movies, and private bathrooms with rainfall showerheads. Guests can opt for spacious suites with living areas and stunning pool views. Rooms also come with complimentary toiletries and garden views, ensuring a comfortable stay.
Eat & Drink
Dining at The Palace Hotel is centered around Tangerine Restaurant, which offers a buffet breakfast and an extensive menu of Malaysian, Italian, and Asian cuisine with views of the pool and surrounding forest. Guests can also visit the Oasis Cafe for local and international fare on the lobby level. A bar and poolside bar are available for refreshments after a long day.
Leisure & Business
The outdoor pool and fitness center invite guests to stay active during their stay. Additional leisure facilities include a sauna, hot tub, and hiking trails. The hotel also accommodates business needs with conference and banqueting facilities, a business center, and concierge services. For relaxation, guests can enjoy the onsite spa and karaoke lounge.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Guest Parking
- Electric kettle
Services
- Free shuttle service
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Sauna
- Steam room
- Open-air bath
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings
Staying in a room on the basement level, without a window, was not ideal as it carried noise easily, with children's voices heard clearly. The hotel is situated on the edge of a hill with lush greenery but is far from the city center. It's convenient for those working near Karamunsing Complex for a few days. The location is peaceful with nature around but not central.
I had a mixed experience at this hotel. The rooms were in the basement without windows, which was a bit surprising, but considering the price, it wasn't a big issue. The service was a bit lacking as even though someone tried to help with a gas refill late at night, it didn't fully work, making our sleep uncomfortable.
The hotel offers spacious rooms but could use some updating, and the basement location may not meet all 4-star expectations. The service is decent, and the location is convenient for those with a car. The dining choices are good, especially for both locals and international guests.
Despite some drawbacks like the basement rooms with a smell and noise issue, my recent stay at the hotel was not bad. The rooms were slightly damp but clean overall. The service was decent, and the location, while isolated, offered a good escape from the busyness. The dining experience was reasonable with the need for advance breakfast orders. The facilities were acceptable with some room for improvement.
The hotel is situated in a nice secluded spot, a bit off the busy area, with a good staff response time. The rooms were shabby, dark on the first floor, and lacked views, but the swimming pool, though small, was well-supplied. The dining was decent but not quite worth the price.
The hotel is conveniently located in the central business district, providing a quiet and secluded atmosphere despite being near KK town area. It offers well-kept facilities and great staff, although being slightly far from food is compensated by the free shuttle service to main malls. The proximity to ICT Complex and Karamunsing Complex is beneficial for business travelers.
My stay at the hotel was pleasant overall. The rooms were spacious and tidy, but the location was a bit far from the main attractions. The dining options were convenient, but some aspects could be improved. The facilities provided added value to the experience, making it worth the price.
Being in the basement with no window was a downside, and the room I originally booked was given to another guest, needing a refresh with paint. Despite these issues, the hotel was clean, comfortable, and good value for money. The service was satisfactory, and the dining was a mix of traditional meals and tasty options. Located in KK city, the hotel was convenient for those with a car, yet a bit far from food options without their shuttle service.
I found the hotel to be a mixed bag of experiences. The rooms were clean and nice but a bit outdated. While the location was good with easy access to the waterfront, it was not ideal for those without cars. The dining was okay, but the view was lacking. On the bright side, the service was satisfactory, and the facilities were decent.
The hotel offers a good stay with comfortable rooms and friendly service. Despite some issues with room placement and smell, the overall experience is decent. The location may not be the best for some travelers, but the dining options provide a satisfying variety.
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